Zoom FAQ

What is Zoom?

Zoom is an online video conferencing tool used by business professionals, educational institutions, non-profit organizations and individuals. Much like Skype or Facetime, Zoom allows people to talk and see one another through internet video calls.

How do I Use/Download Zoom?

Simply click the button or link to join. You will be prompted to click Open Zoom Meetings. If you have never used Zoom before you may be prompted to download Zoom Meetings. Please do so, there is no need to sign up for an account or register for anything.

Once the Zoom Meetings application launches click Join Meeting with Computer Audio (and Video) and you are in!

For a more complete tutorial please watch the video below or visit Zoom’s Guide.

What if I don’t have a good internet connection?

If you don’t have a good internet connection, Zoom video my be “choppy.” If this is the case, first try disabling video (clicking the camera icon in the bottom left corner menu). Audio only Zoom calls have much lower internet speed requirements. If the call still isn’t working well, please follow the directions below for participated via a phone call.

What if I get disconnected during the video call?

If you get disconnected during a call, follow the original call link to rejoin the call. If you consistently have trouble staying connected to a Zoom Call, chances are the internet connection isn’t suitable for video conferencing. Try an Audio Only (see above) or dial into the call via a phone call (see below) to join the meeting.

Can I just make a phone call to join?

Yes! If joining a Zoom call through the computer seems to foreign or your internet connection isn’t strong enough, you are able to join a Zoom Call via the phone! Call the number listed and enter the Meeting ID when prompted. You will be asked for a “participant ID”. Just press # and you will be connected.